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Client Success Story

Manufacturing
Sustainability & Supplier Compliance
Strategy
Client type:
Global logistics
Industry:
Supply chain & transport
Goal:
Enhance supplier compliance with sustainability regulations and implement eco-friendly procurement practices across the supply chain.
Metric:
Enhance supplier compliance with sustainability regulations and implement eco-friendly procurement practices across the supply chain.
Execution

Integrate: Connected supplier management and ESG tracking platforms with process mining to assess sustainability compliance, carbon footprint impact, and regulatory adherence.

Discover: Identified non-compliant suppliers, high carbon-emitting procurement practices, and inefficiencies in sustainable sourcing strategies. Data revealed supply chain segments with excessive transportation emissions and unnecessary waste.

Understand: Assessed supplier sustainability ratings, green certification adherence, and regulatory requirements. Found that a lack of standardized sustainability metrics led to inconsistent compliance monitoring.

Act: Implemented automated supplier sustainability scoring, introduced preferred supplier programs for eco-certified vendors, and optimized procurement routes to lower emissions and transportation inefficiencies.

Monitor: Used dashboards to track supplier compliance, sustainability progress, and emissions data, ensuring continuous improvement in green procurement. AI-driven insights flagged areas for further carbon footprint reductions.

Result
The company improved supplier sustainability compliance to 90%, reduced supply chain emissions by 15%, and minimized procurement-related waste, strengthening its ESG commitments and regulatory standing.
Supplier Delivery Optimization
Strategy
Client type:
Manufacturing enterprise
Industry:
Automotive & industrial
Goal:
Reduce supplier lead times and improve on-time deliveries to ensure uninterrupted production and distribution.
Metric:
Reduce supplier lead times and improve on-time deliveries to ensure uninterrupted production and distribution.
Execution

Integrate: Connected procurement, inventory, and logistics systems with process mining to analyze supplier performance and order fulfillment patterns. Integrated IoT-based shipment tracking for real-time visibility.

Discover: Identified delays in purchase order approvals, inconsistent supplier delivery schedules, and inefficiencies in distribution hubs. Data revealed bottlenecks in customs clearance and transportation routes.

Understand: Assessed historical supplier performance, seasonal demand fluctuations, and process inefficiencies. Found that redundant approvals and manual supplier interactions contributed to shipment delays.

Act: Implemented automated supplier performance scorecards, predictive ordering models, and dynamic route optimization for logistics partners. Introduced automated purchase order approvals for pre-vetted suppliers.

Monitor: Used real-time dashboards to track delivery lead times, order fulfillment rates, and supplier reliability. AI-driven alerts flagged potential disruptions, enabling proactive interventions.

Result
The company reduced supplier delivery times by 15%, improved order accuracy, and enhanced supply chain resilience, ensuring seamless production and distribution.
Water Usage Efficiency
Strategy
Client type:
Large corporate
Industry:
Textile manufacturing
Goal:
Optimize water usage in manufacturing processes to conserve water resources
Metric:
Optimize water usage in manufacturing processes to conserve water resources
Execution

Analyze water usage data across all production processes using process mining tools. Identify critical points where water is used excessively or wasted.

Identify processes with high water consumption and pinpoint inefficiencies and leaks. Study historical patterns to understand usage fluctuations and peak times.

Implement water-saving technologies, optimize production schedules, and repair leaks to reduce water usage. Introduce water recycling and reuse systems to minimize fresh water consumption.

Continuously monitor water consumption metrics to ensure sustained water efficiency. Use sensors and IoT devices to track real-time water usage and detect anomalies.

Result
A large textile manufacturing company used process mining to reduce water consumption by 25%, ensuring more sustainable use of water resources.
Energy Consumption Optimization
Strategy
Client type:
Large corporate
Industry:
Manufacturing
Goal:
Reduce energy consumption and increase energy efficiency
Metric:
Reduce energy consumption and increase energy efficiency
Execution

Analyze energy consumption patterns across various operations using process mining. Identify the key processes and equipment that are the largest consumers of energy.

Identify high-energy-consuming processes and pinpoint inefficiencies contributing to excessive energy use. Analyze historical data to find trends and irregularities in energy consumption.

Implement energy-saving technologies and optimize operational schedules to reduce peak energy usage. Introduce energy-efficient practices and equipment to minimize waste.

Continuously track energy consumption metrics to ensure sustained energy efficiency improvements. Regularly review energy reports to identify new opportunities for savings.

Result
A large manufacturing company used process mining to reduce energy consumption by 20%, leading to significant cost savings and a lower carbon footprint.
Supply Chain Sustainability Management
Strategy
Client type:
Large corporate
Industry:
Electronics
Goal:
Enhance supply chain sustainability by optimizing logistics and supplier practices
Metric:
Enhance supply chain sustainability by optimizing logistics and supplier practices
Execution

Map out the supply chain processes to identify high-emission areas and inefficient logistics. Use process mining to visualize the entire supply chain and highlight bottlenecks.

Analyze supplier practices and transportation routes to identify opportunities for sustainability improvements. Evaluate the environmental impact of each stage in the supply chain.

Optimize logistics to reduce transportation emissions, engage with suppliers to improve their ESG practices, and implement green logistics solutions. Develop partnerships with eco-friendly suppliers and logistics providers.

Track carbon emissions and supplier compliance metrics to ensure continuous improvement in supply chain sustainability. Implement a continuous monitoring system to track the progress and effectiveness of sustainability initiatives.

Result
A large electronics company used process mining to optimize its supply chain, reducing transportation emissions by 20% and increasing supplier ESG compliance by 30%, promoting a more sustainable supply chain.
Make to Order
Strategy
Client type:
Large corporate
Industry:
Automotive manufacturing
Goal:
Optimize make-to-order production processes
Metric:
Optimize make-to-order production processes
Execution

Connect the make-to-order production system with the out-of-the-box connector for manufacturing execution systems (MES). Configure relevant KPIs, including production lead time and on-time delivery rate.

Process Mining reveals bottlenecks in production and delays in material procurement. Further analysis identifies specific products and processes causing delays.

Streamline production scheduling, improve supplier coordination, and implement predictive maintenance to reduce downtime.

Monitor the metrics production lead time and on-time delivery rate to ensure continuous optimization of the production process.

Result
A large manufacturing company used process mining to reduce production lead time by 20% and increase on-time delivery rate, improving overall production efficiency.
Internal Audit
Strategy
Client type:
Large corporate
Industry:
Steel manufacturing
Goal:
Enhance the efficiency and accuracy of internal audits
Metric:
Enhance the efficiency and accuracy of internal audits
Execution

Connect the internal audit process with the out-of-the-box connector for audit management systems. Configure relevant KPIs, including audit coverage rate and findings per audit.

Process Mining identifies areas with high risk and frequent non-compliance. Further analysis shows specific processes and departments where these issues occur.

Prioritize audit activities based on risk levels and automate routine compliance checks to free up auditors for high-value tasks.

Monitor the metrics audit coverage rate and findings per audit to ensure continuous improvement in audit effectiveness.

Result
A large organization used process mining to increase audit coverage by 20% and improve the accuracy of findings, leading to better risk management.
Back Order Processing
Strategy
Client type:
Large corporate
Industry:
Lift manufacturing
Goal:
Reduce back order levels and improve order fulfilment
Metric:
Reduce back order levels and improve order fulfilment
Execution

Connect the order processing system with the out-of-the-box connector for supply chain management systems. Configure relevant KPIs, including back order rate and order fulfillment time.

Process Mining identifies causes of back orders, such as supply chain disruptions and inventory shortages. Further analysis shows specific products and suppliers with frequent issues.

Improve inventory management, enhance supplier collaboration, and implement real-time tracking of orders and shipments.

Monitor the metrics back order rate and order fulfillment time to ensure continuous improvement in order processing efficiency.

Result
A large manufacturer used process mining to reduce back order levels by 25%, resulting in faster order fulfillment and higher customer satisfaction.
Accounts Payable
Strategy
Client type:
Large corporate
Industry:
Goods manufacturing
Goal:
Improve company cash flow
Metric:
Improve company cash flow
Execution

Connect the SAP accounts payable process with the out-of-the-box connector for SAP accounts payable. Configure relevant KPIs, including % of discounts captured and the impacted value.

Process Mining reveals a low % of discounts captured. Further analysis shows which suppliers are paid later than the due date, and the impacted value.

Automate invoice payment for suppliers with an early payment discount program, and trigger alerts to accounts payable team when payment exceeds the due date.

Monitor the metric % Discounts Captured to continuously maximize the value of cash discounts.

Result
A large organization used process mining to discover an opportunity of $6M in annual savings by automating the purchase requisition and invoicing process.
Working Capital
Strategy
Client type:
Large corporate
Industry:
ATM manufacturing
Goal:
Optimize working capital to enhance liquidity and operational efficiency
Metric:
Optimize working capital to enhance liquidity and operational efficiency
Execution

Connect the financial and supply chain management systems with the out-of-the-box connectors. Configure relevant KPIs, including Cash Conversion Cycle (CCC), Days Inventory Outstanding (DIO), Days Sales Outstanding (DSO), and Days Payable Outstanding (DPO).

Process Mining identifies bottlenecks in the supply chain, invoicing, and payment processes. Further analysis reveals specific suppliers, products, or customers that impact the CCC.

Streamline inventory management by implementing just-in-time (JIT) practices, improve invoice accuracy and speed up the billing process, and negotiate better payment terms with suppliers to extend DPO.

Monitor the metrics Cash Conversion Cycle (CCC), Days Inventory Outstanding (DIO), Days Sales Outstanding (DSO), and Days Payable Outstanding (DPO) to ensure continuous optimization of working capital.

Result
A large corporation used process mining to reduce its Cash Conversion Cycle (CCC) by 20%, resulting in improved liquidity and operational efficiency, allowing the company to reinvest cash more quickly into business operations.

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