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Client Success Story

Consumer & Retail
Inventory Management & Demand Forecasting
Strategy
Client type:
Multinational retail chain
Industry:
Consumer goods
Goal:
Optimize inventory levels and improve demand forecasting accuracy to minimize overstocking, shortages, and holding costs.
Metric:
Optimize inventory levels and improve demand forecasting accuracy to minimize overstocking, shortages, and holding costs.
Execution

Integrate: Applied process mining to inventory and warehouse management systems, integrating historical sales data, market trends, and supplier lead times for enhanced forecasting accuracy.

Discover: Identified inconsistencies in inventory levels, frequent stockouts, and surplus stock buildup due to inaccurate demand planning. Analysis showed inefficiencies in reorder points and safety stock levels.

Understand: Assessed seasonal demand fluctuations, slow-moving inventory, and procurement cycles. Found that traditional forecasting models failed to account for sudden demand spikes or supplier constraints.

Act: Deployed AI-driven demand forecasting models, automated replenishment alerts, and dynamic stock level adjustments across multiple warehouse locations. Introduced just-in-time inventory strategies to reduce excess stock while ensuring availability.

Monitor: Used real-time dashboards to track stock movement, order fulfillment rates, and demand patterns, allowing continuous procurement and supply chain strategy adjustments.

Result
The company reduced excess inventory costs by 20%, improved demand forecasting accuracy, and minimized waste, ensuring lean and efficient inventory management.
ESG Optimization
Strategy
Client type:
Large corporate
Industry:
Sports goods distribution
Goal:
Improve environmental, social, and governance (ESG) performance
Metric:
Improve environmental, social, and governance (ESG) performance
Execution

Connect the ESG processes with the out-of-the-box connector for sustainability management systems. Configure relevant KPIs, including carbon footprint and ESG compliance rates.

Process Mining reveals inefficiencies in energy use and waste management. Further analysis identifies specific operations and facilities contributing to high emissions.

Implement energy-saving initiatives, optimize waste management processes, and engage suppliers with better ESG practices.

Monitor the metrics carbon footprint reduction and ESG compliance to ensure continuous improvement in sustainability efforts.

Result
A large company used process mining to reduce its carbon footprint by 15% and improve ESG compliance, enhancing its reputation and sustainability performance.
Waste Management Optimization
Strategy
Client type:
Large corporate
Industry:
Consumer goods
Goal:
Improve waste management processes to reduce waste generation and enhance recycling efforts
Metric:
Improve waste management processes to reduce waste generation and enhance recycling efforts
Execution

Map out waste generation and management processes to identify areas of high waste output. Use process mining to create a detailed overview of waste sources and disposal methods.

Analyze the types of waste generated and the efficiency of current waste management practices. Assess the environmental impact of each type of waste and identify major contributors.

Implement waste reduction strategies, enhance recycling processes, and engage with suppliers to reduce packaging waste. Develop programs to reduce, reuse, and recycle waste materials.

Track waste generation and recycling metrics to ensure continuous improvement in waste management practices. Set up dashboards to visualize waste trends and progress towards goals.

Result
A large consumer goods company used process mining to decrease waste generation by 30% and improve recycling rates by 15%, contributing to a more sustainable production cycle.
Accounts Receivable Use Case
Strategy
Client type:
Large corporate
Industry:
FMG retail
Goal:
Improve accounts receivable turnover and reduce overdue invoices
Metric:
Improve accounts receivable turnover and reduce overdue invoices
Execution

Connect the accounts receivable process with the out-of-the-box connector for financial management systems. Configure relevant KPIs, including Days Sales Outstanding (DSO) and overdue invoice rate.

Process Mining identifies late payment patterns and customers with high overdue invoices. Further analysis shows specific billing issues and payment delays.

Enhance invoice accuracy, implement automated payment reminders, and offer early payment discounts to incentivize timely payments.

Monitor the metrics Days Sales Outstanding (DSO) and overdue invoice rate to ensure continuous improvement in accounts receivable management.

Result
A large organization used process mining to reduce DSO by 15% and lower the overdue invoice rate, leading to improved cash flow and financial stability.

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