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Premium Collections & Allocations

Insurance
System Connectors:
Guidewire
Custom Systems

Key questions answered:

  • Where are delays occurring in premium posting?
  • What is the root cause of allocation mismatches?
  • How can we reduce reconciliation overhead?

Business impact:

  • Improve cash flow predictability
  • Reduce write-offs and misallocations
  • Strengthen broker and partner relationships
Supported systems:
Insurance core systems
payment gateways
accounting tools

Overview

Enhance Financial Control in Insurance Premium OperationsVerdant Data’s Premium Collections and Allocations app reveals how money flows through your insurance organization. Built using UiPath Process Mining, this template allows insurers to detect inefficiencies in premium intake, payment allocation, and policy matching, ensuring faster revenue recognition and improved customer satisfaction.

Unleashing the Power of Process Mining:

Policy-Level Visibility: Follow every transaction across policy systems, payment processors, and accounting platforms.

Custom Rule Support: Tailor the logic to suit complex commission structures, intermediated models, or multi-policy allocations.Revenue KPI Dashboards: Monitor collection aging, policy match rates, and unallocated payment volumes.

Features

Payment Matching Insights: Identify missed or late matches between collected premiums and corresponding policies.

Operational Efficiency: Pinpoint slow or manual allocation steps and streamline reconciliation processes.

Cash Flow Optimization: Improve working capital management by accelerating the allocation of incoming funds.

Exception Management: Highlight and investigate recurring allocation mismatches or incorrect postings.

List of KPI's to be measured:

Collection Rate

% of premiums collected vs. billed.

Average Allocation Time

Duration from receipt of payment to allocation to policy.

Unallocated Premium Rate

% of payments not matched to a policy within target time.

Aging of Unallocated Premiums

Average days premiums remain unallocated.

Exception/Break Rate

% of allocation cases requiring exception handling.

Manual Allocation Rate

% of allocations performed manually.

Policy Matching Accuracy

% of collections matched correctly to policies.

Write-Off Rate

% of premiums written off due to failed collections or mismatches.

Automation Coverage

% of allocation steps handled by bots.

Cycle Time per Collection Event

Total time from invoice/bill to completed allocation.

Reconciliation SLA Compliance

% of allocations/reconciliations completed within defined SLAs.

Customer Complaint Rate

% of allocation-related complaints per period.

Revenue Leakage Rate

Estimated % of revenue lost due to allocation inefficiencies.

Cash Flow Lag

Time lag between payment receipt and availability in accounts.

Agentic Automation Opportunity Score

Composite KPI highlighting priority for agentic automation intervention.
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